Refund policy

You can always contact us for any return question at info@syafloristry.com

WE DO NOT ISSUE REFUNDS OR EXCHANGES!

(This is due to everything being bought to order, hand picked fresh daily, by Sya Floristry)

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items or gift cards.

Refunds
We will notify you once we’ve received your email in regards to your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. 
If more than 15 business days have passed since we’ve approved your return, please contact us at info@syafloristry.com.